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Frequently asked questions

Skrill is a digital wallet that offers you the safety and convenience of paying online just with your email address and password. You can upload and withdraw your funds whenever you need them and use them at

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How is my electronic money protected?

The electronic money that you have in your account with us is backed by money that we hold in a separate bank account or is covered by a guarantee or insurance policy that

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With Skrill`s Cryptocurrency trade feature, you can exchange your primary Fiat or Bitcoin balance against one of the available cryptocurrencies and profit from the price fluctuations. To start exchanging crypto

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Strong Customer Authentication is a European regulatory requirement which aims at making online payments more secure.

As a result of this requirement, on some occasions (when logging in or completing a

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What is PIN Authentication?

The PIN Authentication is an additional security feature that helps you increase the security level of your Skrill account. The PIN is used as an additional challenge when logging in

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