Pomoc

Frequently asked questions

Skrill is a digital wallet that offers you the safety and convenience of paying online just with your email address and password. You can upload and withdraw your funds whenever you need them and use them at

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Skrill's money processing is founded on watertight security, but there's a lot you can do as an individual to help keep your account safe:

  • Take advantage of Skrill's industry-standard security
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Sofia is the latest and most innovative addition to the Skrill Help Team – she is an interactive virtual assistant and is there to chat with you 24/7 on our Help page when you click the Ask Sofia a question

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What is PIN Authentication?

The PIN Authentication is an additional security feature that helps you increase the security level of your Skrill account. The PIN is used as an additional challenge when logging in

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How is my electronic money protected?

The electronic money that you have in your account with us is backed by money that we hold in a separate bank account or is covered by a guarantee or insurance policy that

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