I've changed my address. How do I update it?
Moving to another city/state
You can review and update your address via section Settings > Personal details (available only via web browser). Keep in mind that after the change you'll be asked to verify the new address - until it's verified, you won't be able to continue with your transactions.
Note: The address details you register in Skrill account must be truthful, accurate and up to date.
To avoid any issues with your address correction, check the guidelines below:
- Use a residential address
- Ensure you use standard address format
- Your registered state should match your current address
- Ensure you have entered the address correctly and did not miss any numbers
- Your ZIP code and state should match
- Do not use symbols (e.g. -, #, @)
- We don't accept P.O. boxes as a valid address
Examples of correct address format:
ADDRESS1 | ADDRESS2 (Apartment or unit number) | CITY | STATE | ZIP |
---|---|---|---|---|
1237 S Smith Lane | Unit 214 | Denver | CO | 80237 |
1237 S Smith Lane | Apt 103 | Denver | CO | 80237 |
33701 E Pine Drive | Dallas | TX | 75019 |
If you’ve moved from the USA to any other country, or from any other country to the USA, you would need to close your existing Skrill account and register a new one in your new country using an alternative e-mail address.