What is Knect?

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What is Knect?

Knect is Skrill’s loyalty program, which rewards you for making transactions. No need for any subscription or enrollment fees!

How do I join Knect?

Join by completing the steps below:

  1. Log in to your Skrill account;
  2. Tap on the Knect gift icon at the top of the navigation bar;
  3. Agree to the Skrill USA Knect Loyalty Program Terms and Conditions.

How do I earn Knect loyalty points?

You earn points by making card transactions and transfers to/from merchant websites.

POS and online Skrill Visa® Prepaid Card transactions

(ATM withdrawals are excluded)

USD 1.00 = 1 Loyalty Point
Transfer to/from a merchantUSD 1.00 = 1 Loyalty Point

Are there any limitations to the loyalty points I can earn?

Yes, you can earn a maximum of one thousand (1,000) points per Qualifying Transaction (as defined in the Skrill USA Knect Loyalty Program Terms and Conditions) and a combined limit of five hundred thousand (500,000) points in a calendar month.

Any rounding will be done to the lower number (for example, if you transact an amount of up to $0.99 USD, you will get zero points. If you transact an amount of $1.01-$1.99 USD, you will receive 1 loyalty point).

When will my points be available?

Points will be made available upon settlement of your transaction, which typically happens within a few hours after authorization. Note that in some cases it may take 1 – 2 days for your points to appear in your account.

How long do I have to redeem my points?

Points will expire on a fixed date every rolling calendar year after you have earned them. The fixed rolling calendar day, month, and time is  January 1, 00:00 GMT.

For example: if you earn points on February 4, 2020, they will expire on January 1, 2022, at 00:00 GMT.

How can I access my Points History?

You can see how many reward points you have earned by accessing the Points History tab under the Knect menu.

I cannot access my Points History. Why?

We only show transactions dating back to October 5, 2021. Older transactions cannot be displayed.

What can I redeem my points for?

You can exchange your Knect points for cash. To redeem your points, go to Knect> Redeem Points. Select a cash voucher value and convert the points into a cash credit to your wallet by clicking on Redeem. You should have at least 5,000 Knect points to redeem for a 5 USD cash voucher. In the Transactions section of your account, the points redemption is displayed as a deposit from Loyalty Program Wallet Credit.

AmountPoints

5 USD

5,000

10 USD

10,000

30 USD

30,000

50 USD

50,000

75 USD

75,000

 

How can I opt out of Knect?

You can cancel your membership at any time via Settings > Account Settings > Loyalty program > Deactivate.

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