I ordered a Skrill Visa® Prepaid Card, but it never arrived. What should I do?

You should receive your Skrill Visa® Prepaid Card within two weeks of the successful processing of your application.

If you have not received your card after this timeframe please contact the Skrill Help Team by clicking on the available contact channel below, providing your postal address in the following format:

ZIP code:


The Skrill Visa® Prepaid Card is issued by Community Federal Savings Bank, member FDIC, pursuant to a license from Visa USA Inc.

Back to top