Electronic Commerce & Consumer Protection

Electronic Commerce (EC Directive) Regulations 2002 Notice

Skrill Ltd. complies with the Electronic Commerce (EC Directive) Regulations 2002.

The following applies to all transactions that are carried out with Skrill Ltd. electronically.

Company name: Skrill Ltd.

Company No: 4260907

Registered office: Registered in England and Wales. 1st floor, 2 Gresham Street, London, EC2V 7AD, UK

Contact: Customer Service Department

Regulated by the Financial Conduct Authority (FCA). Click here for detailed regulatory information.

Contract language is English.

Consumer Protection (Distance Selling) Regulations 2000 Notice

Skrill Ltd. complies with the Consumer Protection (Distance Selling) Regulations 2000. Any complaint about our service should be directed to us as follows:

  • Via our online Support Centre
  • Via postal mail: 1st floor, 2 Gresham Street, London, EC2V 7AD, UK
  • More contact details are provided on our contact page.

A description of our electronic money service is provided in our online help. A description of our prices, charges and payment options is provided in our online price list.We recommend you to familiarise yourself with the content of these sections before using our service.

Any electronic money account is opened for an undefined period of time. Should you no longer desire our service, you can deactivate your electronic money account by first withdrawing any balance from your account and then contacting our Customer Support.