Support

Frequently asked questions

It's simple! Once you have started using your Skrill account, you'll have the option to verify your identity by uploading a valid and readable photo of your ID. We'll also ask you to verify your address and take

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We accept the following documents for address verification:

  • any utility bill issued within the past 90 days (for heating, electricity, water, cable, landline telephone, sewer, gas, etc.);
  • an original printed
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Strong Customer Authentication is a European regulatory requirement which aims at making online payments more secure.

As a result of this requirement, on some occasions (when logging in or completing a

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What is PIN Authentication?

The PIN Authentication is an additional security feature that helps you increase the security level of your Skrill account. The PIN is used as an additional challenge when logging in

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The bank wire withdrawal option lets you transfer money from your Skrill digital wallet to a personal bank account. 
 
How to withdraw money to my bank account?

    1. Go to the Withdraw section of your Skrill

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