Eligibility depends on the specific campaign rules, and not all customers will receive or qualify for every promotion.Most promotions are invitation-based (you must receive an email or in-app notification). They may also include only specific merchants and require the activity to be concluded within a defined time-period.Some campaigns also require you to enroll in the promotion and also in our Loyalty program terms and conditions. To do so, from your account go to Settings – Account Settings – Loyalty Program – click Join.

Your participation may also depend on:

• Correct email address (only the invited account qualifies – accounts created with other emails may not count)

• Country of registration

• The merchants you transact with

• Whether you reach and exceed the required target

To check your eligibility:

• Check whether you received the invitation

• Review the eligible transaction types and merchants

• Make sure that your activity was completed within the promotion period