Reward timing depends on the campaign and is defined in the Terms and Conditions. In most cases, rewards are paid within a specific time range. An exact payout date may not be specified, as rewards are processed in batches.

Important things to remember:

• Some campaigns may include an extended payout window

• In rare cases, there may be delays due to technical or operational reasons. Make sure to check the In-Account notification center for any specific notices regarding technical issues.

If your reward is within the stated time frame, no action is required. If the final payout deadline has passed, contact us and provide the following details:

- Name of promotion

- Screenshot of the promotional  email or campaign offer

- Qualifying transaction ID if related to the promotion