How do I deposit with Klarna (ex SOFORT Direct Bank Transfer)?
Klarna is an instant online banking deposit method. To find out whether it is available in your country of residence, go to the Deposit section of your account, or visit our Fees page.
To deposit, follow the quick steps below:
1. Select Add money
2. Enter the deposit amount.
3. Select payment Method → Klarna.
4. Confirm the transaction.
5. You will be redirected to Klarna's website to complete the deposit. You'll need your online banking credentials to confirm the payment.
Note: To avoid delays, make sure that your internet connection is stable, that you are not using a proxy or VPN connection, and that the pop-ups on your browser are enabled.
What are my fees and limits?
You can check your fees and limits within the Add section of your account. By clicking on the relevant deposit option, you will see your limits in accordance with your account status and deposit tries.
The deposit fees are also available on our Fees page.
My Klarna deposit is missing. What should I do?
On the rare occasion that within 48 hours your deposit has neither been credited to your Skrill account nor returned to your bank account, you will be required to send us a proof of payment, such as a copy of your bank statement, or a screenshot of your online banking, showing the following transaction details:
- your name as the bank account holder
- your bank account details: Account number/ IBAN, sort/bank code, etc.
- the debited transaction details: amount, currency, date, and reference (if applicable).