We understand it can be frustrating when you need to make an urgent payment and it gets declined. Your Skrill online payment may be declined for several reasons, many of which can be fixed in a few simple steps. 

First, check whether you have enough available funds. If your wallet balance is not enough, you can top up your account or choose another available funding option, such as a registered card or bank account. 

In case your account is not fully verified, go to Settings/Profile > Verification & features in your wallet account and complete any pending steps, as some merchants require full verification before accepting payments. 

If your account is limited, check your Dashboard for any alerts or instructions and follow the steps shown there before paying again.

We also recommend you perform basic troubleshooting like refreshing the checkout page, start the payment again, avoid VPN or IP masking software, and do not let the browser session expire (usually happens after a few minutes of inactivity).  

For most common errors while paying, please refer to the related article below.