How do I retrieve my Skrill Prepaid Mastercard® PIN?

The Skrill Prepaid Mastercard® is available only to residents of authorized European Economic Area (EEA) countries and the UK.

If you've forgotten your Skrill Card PIN, you can retrieve it by following these steps:

  1. Go to the Skrill Card section in your account.
  2. Select Physical card and press on Show card PIN.
  3. Verify this action by entering your 6-digit account PIN. On the mobile app you can also use biometrics (i.e., fingerprint).

Your 4-digit Skrill card PIN will be displayed immediately onscreen. Please protect your PIN, never write it down and never disclose it to anyone.

What should I do if my card gets blocked due to incorrect PIN used?

If you have made 3 consecutive unsuccessful attempts to retrieve your card PIN or entered it incorrectly 3 consecutive times upon transaction attempt, please contact our Help team for further assistance. 

Does the virtual Skrill card have a PIN? 

The Skrill Virtual Prepaid Mastercard® does not have a PIN code and cannot be used for payments requiring such. Even if you attempt to use your virtual card together with your physical card's PIN at an ATM or POS terminal, the transaction will fail.

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