How do I deposit with myBank in Italy?

This deposit option is temporarily unavailable. Please use one of the other methods available to you.

myBank is a bank transfer deposit method for customers residing in Italy.

To deposit, follow the quick steps below:

  1. From the Deposit section of your account select myBank - Immediate Bank Transfer.
  2. Select your bank from the list or find it using the search bar. You don't need to register your bank account in the Skrill account
  3. Enter the deposit amount, and click Continue
  4. On the transaction confirmation screen you will see a summary of your deposit: amount, fee, conversion rate (if any) and the total amount to be debited from your bank account. Confirm the transaction.
  5. You will be redirected to your online banking: log in and complete the payment. If you are depositing via a mobile device, you will be redirected to your bank's mobile app.

Note: To avoid delays, make sure that your internet connection is stable, that you are not using a proxy or VPN connection, and that the pop-ups on your browser are enabled.

What are my fees and limits?

You can check your fees and limits within the Deposit section of your account. By clicking on the relevant deposit option, you will see your limits in accordance with your account status and deposit tries.

The deposit fees are also available on our Fees page.

My myBank deposit has failed. What can I do?

There are several reasons why an instant deposit may fail:

  • The deposit was rejected by your bank. Contact your bank for more information.
  • Your online banking credentials are incorrect, e.g. your one-time security code. Contact your bank for further help.
  • The payment request has expired. Reinitiate the payment and complete it as soon as possible.
  • Communication error. Try again later.
  • Insufficient funds in your bank account. Try with an alternative payment method.
  • You have reached your bank’s limits. Contact your bank for more information.
  • You have reached the limits on your Skrill account. Use an alternative deposit option.

My myBank deposit is missing. What should I do?

On the rare occasion that within 1 business day your deposit has neither been credited to your Skrill account nor returned to your bank account, you will be required to send us a proof of payment, such as a copy of your bank statement, or a screenshot of your online banking, showing the following transaction details:

  • your name as the bank account holder
  • your bank account details: account number/IBAN, sort/bank code, etc.
  • the debited transaction details: amount, currency, date, and reference (if applicable).
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