I have forgotten the PIN for my Skrill Visa® Prepaid Card. What do I need to do?

If you have forgotten the PIN for your Skrill Visa Prepaid Card, please follow the steps below:

  1. Log in to your Skrill account and go to the ‘Skrill Card’ section.
  2. Click on the ‘Reset PIN’ button.
  3. Enter your 6- digit Skrill account PIN or the code generated by the Google Authenticator app (if you have activated the two-factor authentication) and click ‘Continue’. If you have forgotten your Skrill account PIN, you can have it reset by clicking ‘Reset Pin’ in the ‘Settings’ section of your Skrill account.
  4. Type a new 4-digit card PIN for your Skrill Visa Prepaid Card and click ‘Set PIN’.


Important: For security purposes, do not write down your PIN or store it electronically and do not disclose it to anyone.


The Skrill Visa® Prepaid Card is issued by Community Federal Savings Bank, member FDIC, pursuant to a license from Visa USA Inc.

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