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Frequently asked questions
How do I verify my account?
Why do I need to verify my account?
U.S. federal and state laws require that we collect certain information from our customers, prior to them being able to transact. That's why, to get your money
Read more…How to contact us?
Log in
Get help directly in your wallet.
Can't Log in?
You can't access your wallet or you don't have an account.
How can I increase my transaction limits?
As a Skrill customer, your account is subject to lifetime aggregate limits, based on all incoming transactions to your wallet. This means that transactions such as deposits and money transfers from
Read more…What is Skrill? How does it work?
Skrill is a digital wallet that offers you the safety and convenience of paying online just with your email address and password. You can upload and withdraw your funds whenever you need them and use
Read more…How do I make an online purchase using Skrill?
Skrill is widely accepted and makes it easy for you to pay online. There are two main ways to do this:
- paying with your Skrill account balance
- paying with one of the available funding options for