The Optimal Payments Group are committed to respecting the personal information of all visitors to all websites managed or published by us, and to ensure that any personal information you provide to us will be stored securely, treated with confidentiality and processed in accordance with data protection legislation and/or any other relevant consumer legislation that is in place to protect you.
All companies within the Optimal Payments Group adhere to a uniform set of standards that can be found here.
Individual Websites may have their own privacy policies which are designed to explain in more detail how your personal information will be used for the specific services that they provide.
Web Site Traffic Information
We automatically receive the web address of the site that you came from and the IP address of the computer or device that you are using to access our website. We also collect information on which pages of our website you visit while you are on this site, the type of browser you use and the times you access our website. We use this information to try to understand our visitors’ behavior and preferences, to develop and improve our services, and to manage the load on our servers.
Our Use of "Cookies"
We use a number of “cookies” on this site and across all Optimal Payments Group websites. "Cookies" are small files of data that reside on your computer and allow us to recognise if you return to this site using the same computer and browser or visit multiple pages in our site during the same session
For further information about all the cookies we use, click here.
To turn off cookies, browsers allow you to do this by changing your browser settings. For further information about how to do this please visit http://www.aboutcookies.org/ Please note that switching off cookies may restrict your use of this site.
- To assist us in developing and enhancing our services and our website, to conduct market analysis and strategic planning and to determine your eligibility to receive offers for special features, promotions, and products; and
- To provide you with information about our services.
We give access to your personal information only to those employees who require it to provide our services.
Disclosure to Third Parties
We will not disclose your personal information to third parties except in the limited circumstances described below, as permitted by data protection legislation, or with your express permission. These third parties are limited by law or by contract from using the information for secondary purposes beyond the purposes for which the information is shared.
- We may disclose your information to assist us in conducting or co-operating in investigations of fraud or other illegal activity where we believe it is reasonable and appropriate to do so.
- We may disclose information in response to a subpoena, warrant, court order, or as otherwise required to by law.
- We may disclose information to service providers who manage various marketing programs on our behalf. We will only transfer your personal information to service providers that commit to the same principles that we adhere to, and if in another country, we will make sure that the service provider agrees to apply the same levels of data protection as we are required to apply to information held in the EEA.
- We may disclose information to carefully selected business partners.
- We may use IP addresses, browser types and access times to analyse trends, administer the site, improve site performance, gather broad demographic information for aggregate use, and to prevent fraud.
You have the right to access any personal information that we hold about. Any access request may be subject to a fee (not to exceed £10) towards our costs in providing you with details of the personal information that we hold about you. We may ask you to verify your identity and for more information about your request. To obtain a copy of the personal information that we hold about you please contact us via the details below.
· SESSION_ID – This is required to enable you to use and log into our website. We create a temporary ‘session’ that is unique to you
- umta, utmb, utmz – These cookies help us improve the customer experience of our website
- We use Google Analytics to monitor our traffic and to monitor the effectiveness of our marketing campaigns. To find out more please see the Google Analytics web page
- mb_current_language – Example value: “EN”, this ensures we show you the website in the correct language, and the correct website for your region
- PREF – Example value: fv=11.1.102, this cookies tells Youtube the flash version you have installed in your browser, so that your viewing experience is optimal